Customer care and protection

Customer care and protection is an important matter across the industry. Plus500 continues to ensure this remains a key priority, particularly given increasing regulatory scrutiny in this area.

The Company is making strong progress in this regard, in particular to educate and inform customers of the risks involved in trading, through prominent risk warnings and a full-scale Trading Academy.

Measures such as negative balance protection and maintenance margin protection for CFD trading, embedded in Plus500’s technology since our inception, remain crucial in ensuring customers are well protected.

We continue to ensure compliance with global regulatory standards in this area and remain well positioned for any potential future regulatory changes.
Customer care and protection